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Privacy Policy

Last updated: January 2026

1. Introduction

Infinite Tax Services Inc. ("we", "our" or "us") is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, share and protect your personal data in accordance with Canadian legislation on the protection of personal data (PIPEDA).

2. Data Collected

We collect the following types of personal data:

2.1 Information you provide directly to us

• Contact information: last name, first name, email address, phone number
• Professional information: company name, industry sector, accounting needs
• Correspondence: messages sent via our contact form or by email

2.2 Information collected automatically

• Navigation data: IP address, browser type, pages visited, visit duration
• Cookies: small files stored on your device to improve your experience

3. Use of Data

We use your personal data for the following purposes:

• Respond to your inquiries and consultation requests
• Provide our accounting and tax services
• Send you information about our services (with your consent)
• Improve our website and services
• Comply with our legal and regulatory obligations
• Prevent fraud and ensure the security of our systems

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: you have given your explicit consent for the processing of your data
• Contract performance: processing is necessary to provide our services
• Legal obligations: we must process your data to comply with the law
• Legitimate interests: we have a legitimate interest in improving our services

5. Data Sharing

We never sell your personal data. We may share your information with:

• Service providers: web hosting, email services, analytics tools
• Legal authorities: if required by law or to protect our rights
• Professional partners: with your explicit consent only

All our service providers are required to respect the confidentiality of your data and to use it only for the purposes for which we communicate it to them.

6. Data Retention

We retain your personal data as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with our legal obligations (generally 7 years for accounting documents)
• Resolve disputes and enforce our agreements

Once your data is no longer needed, we delete or anonymize it securely.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

• Unauthorized access
• Accidental or unlawful disclosure
• Loss, alteration or destruction

These measures include SSL encryption, firewalls, strict access controls and regular security audits.

8. Your Rights

In accordance with Canadian legislation (PIPEDA), you have the following rights:

• Right of access: obtain a copy of your personal data
• Right of rectification: correct inaccurate or incomplete data
• Right of deletion: request the deletion of your data
• Right to object: object to the processing of your data
• Right to portability: receive your data in a structured format
• Right to withdraw consent: at any time

To exercise these rights, contact us at: info@infinitetax.ca

9. Cookies

Our site uses cookies to:

• Remember your preferences
• Analyze site traffic (Google Analytics)
• Improve site functionality

You can disable cookies in your browser settings, but this may affect certain site features.

10. International Transfers

Your personal data is primarily stored in Canada. If we need to transfer your data outside of Canada, we ensure that appropriate safeguards are in place to protect your information.

11. Minors

Our services are not intended for persons under 18 years of age. We do not knowingly collect personal data from minors.

12. Changes to this Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.

13. Contact

For any questions regarding this privacy policy or to exercise your rights, contact us:

• Email: info@infinitetax.ca
• Phone: (613) 209-2797
• Address: 364 Burnt Ember Way, Ottawa, ON, Canada

14. Complaints

If you believe that your data protection rights have not been respected, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Phone: 1-800-282-1376
Website: www.priv.gc.ca